Terms of Service

Last updated: March 6, 2026

1. Acceptance of Terms

By accessing or using Paramiq ("Service"), operated by Paramiq ("we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Paramiq is a SaaS platform for creating parametric product configurators with formula engines, bill of materials (BOM), 3D visualization, and AI-assisted configuration. The Service is provided on a subscription basis with Free, Starter, Pro, and Business plans.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized use.

4. Subscription and Billing

Paid subscriptions are billed monthly through our payment processor, Paddle. By subscribing, you authorize recurring charges. You may cancel at any time; access continues until the end of the billing period.

We reserve the right to change pricing with 30 days advance notice. Price changes do not affect the current billing period.

5. Refund Policy

We offer a pro-rata refund for annual subscriptions cancelled within 14 days of purchase. Monthly subscriptions are non-refundable but you retain access until the end of your billing period. Free trial periods do not require payment and incur no charges.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service infrastructure
  • Resell or redistribute the Service without authorization
  • Upload malicious code or content

7. Intellectual Property

The Service, including its code, design, and documentation, is owned by Paramiq and protected by intellectual property laws. Your configurations, formulas, and data remain your property. We claim no ownership over your content.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We process data in accordance with applicable data protection laws including GDPR.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance with reasonable advance notice. We are not liable for downtime caused by factors beyond our control.

10. Limitation of Liability

To the maximum extent permitted by law, Paramiq shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

11. Termination

We may suspend or terminate your account for violation of these Terms. You may delete your account at any time from Settings. Upon termination, your data will be deleted in accordance with our data retention policy (30 days).

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use after changes constitutes acceptance.

13. Contact

For questions about these Terms, contact us at [email protected].

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